top of page

Warranty & Returns Policy

Returns & Refunds policy:

You are entitled to cancel your order within 7 days without giving any reason for doing so.

The deadline for cancelling an order is 7 days from the date smart devices were installed or delivered to you or takes possession of the product delivered.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail support@yeahdo-it.com

We will reimburse you no later than 10 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

  • The devices were installed in the last 7 days

  • The devices are in the original packaging
    The products in the following criteria cannot be returned:

  • The curtain motors and curtain related products once purchased cannot be returned.

  • The devices installed are more than 7 days old.

  • The products without original packaging.

    We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods:

  • You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

    7, Nathamuni 2nd cross street, Naduvankarai, Anna Nagar, Chennai 600040

    We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

  1. This Warranty covers your Yeahdo Smart Products from defects in material or workmanship for specified period mention on individual products, from the date of original purchase (“Warranty Period”) as evidenced by the sales receipt from an authorized reseller showing the date of purchase.

  2. The item can be replaced only once within the warranty period.

Warranty

Limited Warranty – Yeahdo

  1. This Warranty applies to the original retail purchaser – provided that the product is purchased as a new Yeahdo product.

  2. This Warranty does not cover any damages resulting from: accidents, alterations, misuse, abuse, improper installation, or unauthorized repairs. The warranty is also subject to
    the following additional conditions: installation of the bulb(s) on a dimmer switch or circuit, acts of God (such as fires, floods, tornadoes, etc.), abnormal voltage and other physical damages, dropping the bulb, inappropriate transportation after purchase or failure to comply with instructions in the user manual.

  3. This Warranty does not apply to conditions resulting from normal wear and tear. Some normal variation in colour and fading may occur during the life time of the product; thus, these variations are not considered as defects. Commercial use of the products is excluded from this warranty.

  4. Within the Warranty Period, at Yeahdo’s sole discretion, Yeahdo will (1) repair the defective product at no charge; (2) exchange the defective product (with a new or refurbished product); or (3) provide a refund according to Yeahdo’s return policy.

  5. When a product is exchanged, the replaced product becomes Yeahdo’s property.

  6. Except as expressly stated herein or where prohibited by law, Yeahdo expressly disclaims all warranties, express or implied, of any kind with respect to the product, including but not limited to: merchantability, fitness, or safety for a particular purpose. The sole and exclusive maximum liability to Yeahdo arising from the sales of the product shall be the price of the product ordered. In no event shall Yeahdo, its directors, officers, employees or other representatives shall be liable for special, indirect, consequential, or punitive damages originated from the sales of the product.

  7. The original purchaser must provide the original sales receipt of this product in order to submit a claim under this warranty.

  8. Except where prohibited by law, this warranty is non-transferable and is limited to the original purchaser.

11. Notice: No dealer, retailer, agent, or employee is authorised to make any modification, extension, or addition to the terms and conditions listed on this Warranty Certificate.

12. The warranty does not affect your legal rights under the statutory provisions.

Process to claim Warranty To request replacement, the customer needs to reach out to our customer service team by contacting us on the website or emailing us at [email protected] or calling us
at customer care number +91 7845115888. The Customer Service Team after looking into your complaint will take an appropriate decision. If the replacement is authorised, the customer will be responsible for sending the defective/damaged product to the service centre and the charges will be

borne by the customer itself. Authorization does not guarantee exchange. We will issue an exchange upon receipt of the return package. All products sent back must include all components, manuals, registration cards, and original undamaged packaging.

Contact Us:

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail support@yeahdo-it.com

bottom of page